COURSE
OBJECTIVE:
The
main objective for the curriculum is providing insights on retail operations.
This will enable the students to become good retail planners and decision
makers and help focus on change and adaption to change. The course intends to
provide the learner with an overview of the retail industry, concepts and
processes and an opportunity to understand the areas of accountability for a Retail
Manager. The learner will also be able to determine a level of interest in
pursuing a career in retail management.
By the end of the course delivery, a learner should:
·
Become
competent to answer as to How retailing works and the factors that influence
its success
·
Become
familiar with how the retail industry works
·
Understand
how to create a shopping experience that builds customer loyalty.
·
Learn
how to receive, present and maintain merchandise.
·
Learn
how to identify, hire, retain and build retail talent.
·
Learn
the functions that support service and sales.
·
Understand
the areas of accountability for retail management
·
Understand
how the role of the manager impacts the success of a retail business
·
Determine
level of interest in pursuing a career in retail management
·
Understand
how to drive sales growth.
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Event Management Institute Delhi
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